Ive been using Dropbox for several years but a few months ago set up another mac which syncs to the same dropbox account. It has not stopped indexing, weeks later. Since Friday of last week it has been trying to sync 100Gb in files and it is taking an eternity. Except for the above problem, you could also the similar situation, like Dropbox stuck syncing for days, Dropbox stopped syncing, etc. It doesn't work from a domain joined computer but if i remove the computer. Walter. Ive been using Dropbox for several years but a few months ago set up another mac which syncs to the same dropbox account. ”. It is now paused in sync. Sync icons in the Dropbox folder. (Send it to Trash if you'd like) Also delete the . 307 Labels: Labels: Desktop and Web; Download;. I got a message asking if I want to replace the file duplicates (which meant the files were in. You can disable new files syncing to your computer as "online only" by clicking the Dropbox icon in your menu bar, clicking the profile pic/initials icon in the top right, then choosing "Preferences. She has 130 files downloading for multiple hours, and appears to have made little to no progress. It'll get into a state where it says it's syncing a few files, but it's just stuck and accomplishing nothing. I viewed the link you helpfully provided to the Dropbox article titled "Troubleshoot Dropbox syncing issues. Some users are seeing an one-time re-sync that may take hours to complete when updating to macOS 14. The files that need to sync and download are changes my team has made since it began indexing and got locked up. Also, please try fixing your hardlinks and permissions as outlined here and let me know how it goes. 426) of the app everything is back to normal but the app keep updateing by her self. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H. I can't right-click to quit. There are quite a few forum posts about Dropbox getting stuck syncing. This issue did not exist prior to choosing to. Choose "Preferences. 3- Uninstall Dropbox app. Click your initials in the upper right. She has 130 files downloading for multiple hours, and appears to have made little to no progress. Hi Megan, thank you for your message. The "syncing" icon has been displayed on my Dropbox icon in my Mac system bar at the top of the screen for over a week now. I wanted to clarify a few things. I completed that, but still get the same problem. - No syncing issues present. [Dell Vostro 5590 Laptop] [Linux Mint 20 Mate] [Dropbox 102. For the past few weeks DropBox has not synced to the cloud from my work computer. Find Cloud Sync 3. and I don't want to resync all my files agan. Problem possibly solved, but I don't really know how. 1 Mbps every minute or so). For more info on available support options, see this article. Searching online, there are a lot of similar problems discussed. Dealing with the same issue, with the same lame support suggestions. The files that are stuck are ordinary text files. Delete the Dropbox folder. Format the drive your dropbox is on. He sent me the instructions below. Turn on suggestions. com and manually deleted the file (the . So they really only have Google as a competitor. It's now back to normal and syncing properly. And last week my dropbox app stoped working. Shut down all Dropbox processes on your PC. Select 'Pref. this is a bug that have to be fix ASAP. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. iCloud is worse and OneDrive is only on par with Dropbox. Step 4. Once checked, click over to the Overview tab. 2) If it is stuck on a specific file, use LockHunter (3rd party app) to see what is is using the file. . dropbox/dropbox. My dropbox directory is stored on another drive, so when re-installing, i am selecting the original intact drive with all of my dropbox files on. To troubleshoot the problem I disabled all the. To check the sync status of a specific file or folder: Open the Dropbox folder in File Explorer (Windows) or Finder (Mac). on a computer with too many files (1-2+m) this causes Dropbox to start indexing them all at once causing the system to slow to a crawl. Says syncing 42 files, forever. 4. Hi, I have been trying to sync my files locally to dropbox, but see these 149 files to be synced for a few days. Which I did. I confirm the App version 182. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and whi. Go to solution. As soon as I closed Eclipse Dropbox would resume syncing. I logged out of dbox online then closed and opened dbox desktop. There is a possibility that. My Dropbox has been stuck syncing the exact same number of files for several days. Everything's running and syncing smoothly again—no more "stuck in indexing" issues. I went to Dropbox. Hey ! Thanks for letting us know you are on our latest stable version. DropBox syncing has become stuck after I reloaded Windows. What I see is that files waiting to be uploaded appear on sync. com. Click Resource Monitor under the performance tab. Dropbox reports 'Syncing' but there is almost no Dropbox network activity in the windows task manager (0. Running Win10, dropbox version. Check the box next to Enable LAN sync. 3- Uninstall Dropbox app. As it happens, after 30mins, I received a notification that the hard links were repaired. Up to recently it has worked perfectly - but no longer. Thank the lord they didn't ask me to make sure my monitor is plugged in. Deleting files from the Dropbox folder, even though it will be stored under your own user space in Windows/Mac/Linux, will sync to the site and delete from his Dropbox account. , I can't access those settings. Also, since you're in a hurry, use selective sync to download only the files you need. I have had similar issues occasionally and have found that renaming/deleting certain problematic files usually fixes the problem. 04-19-2022 09:36 AM. I uninstalled and reinstalled Dropbox (which takes several days as my system has a million total files, which I selective synch to my computer). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ”. A have big amount of files in my account, about 300gb and more than 200000 files. I've been a Dropbox user since it started as a company. Make sure the Dropbox desktop application is running. And today again. 5 and running Dropbox 21. After migrating (moving the Dropbox to a secure MacOS location) the application is constantly syncing. On Recent Activity all files status is with green mark ( Syncronized-Updated ). Yeah it sucks, especially for larger files like you said. My problem is that my machine becomes VERY VERY VERY slow and mail won't load during this process. this is a bug that have to be fix ASAP. One of our clients is having issues with syncing from the website to app. updated by: Jay - 02-11-2020. TL;DR - Many files seem to be indexing for no reason, some seem to be downloading locally, dropbox app is crashing every 5 minutes, I've tried most of the troubleshooting techniques, and have no solution for what I'm facing. Go into Package Center 2. Uninstall dropbox. Dropbox learn; Contact support; cancel. 5 days stuck 'indexing' since updating on Mac. Welcome to LinuxQuestions. additional info:I use my dropbox a lot, but for the past couple of day I guess it hasn't been syncing my files? I was just going through the folder and most stuff has the green checkmark, but the most recent stuff has the blue syncing icon. . They show the folders on the website, the syncing history (which shows synced files) and the app (missing documents). Click your avatar (profile picture or initials) in the top-right corner. 1 - up to date. ! ) 1) The Major issue: half of my files on the computer and online on dropbox are gone. It’s easy to make your files. I have checked that Dropbox is synchronizing on the background but I am not so sure it works fully properly. If it says up to date, but the Synology Cloud Sync stuck as well. . I have tried quitting the app and restarting. . Now for the past day it seems to be stuck at this 900-file level. The sync locks up about once a day. Reach out to the Dropbox Community and get solutions, help, and advice from members. 1 - uninstall dropbox from pc. macbook air M1 2020 - fairly recent. Current macOS Monterey 12. Dropbox. com and not in my app. Several camera pictures were taken from my phone have been uploaded to the cloud network but unable to sync my desktop and download them. Dropbox learn; Contact support; cancel. . 43] I've used Dropbox for years, but now that I've upgraded to Mint 20, it doesn't seem to be working right. These are the steps I’ve taken to try to fix this issue: Quit Dropbox and restar. Support has so far recommended I try things I've alr. 1. 7) When I try to access settings to check my settings to make sure it is not trying to sync my documents, desktop, etc. It's stuck for days now. Dropbox showed the file as synced, and I shared the link with him, but it never uploaded. Make sure the Dropbox desktop application is running & click on the Dropbox icon in your menu bar. It has now been stuck for the last few days. com with your admin credentials. Can you also check the article that Walter linked in his previous reply, on how to fix syncing issues , to see if any of the suggestions there. I have noticed for the last two days that the DropBox desktop icon is constantly syncing three files. I tried them and Dropbox is working fine on my computer until now. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When you hover over that text, it will change to Pause syncing. . Dropbox Continually "Syncing". i notice that if i use old version (114. Hello Dropbox Support, One of our clients is having issues with syncing from the website to app. One thing you could do in this case, is to also add the files in batches, allow one batch to sync, make it online-only to free up the space and then continue with the next batch and so on. Hello! I moved some video footage to my Dropbox last night, and it's still indexing this morning. wrote: Indexing stuck in the same number of files for days Are those files in use, or otherwise locked by another process? If so, Dropbox won't be able to index them. i notice that if i use old version (114. When I force kill all the Dropbox processes and restart the app, it. Things I have checked: my system is MacOS 13. Go to the "Account" tab. i notice that if i use old version (114. Today I noticed that nothing was syncing from this computer, and it was still stuck on "downloading 11 files. Curious I looked at what it was trying to sync and it was a random file. As you said, when you zipped them you were able to upload them successfully. These are the steps I’ve taken to try to fix this issue: Quit Dropbox and restarted. Then click your. pst". To keep your files safe during this process, Dropbox renames your Dropbox folder in File Explorer (Windows) or Finder (Mac) from “Dropbox ( [account name])” to “Dropbox (Old). Dropbox learn; Contact support; cancel. Dropbox seemed to transfer fine, but the sync is perpetually "stuck" with the message "Syncing (3 files remaining)". " I am using dropbox on a Macbook Pro from 2017. 416. I'm using desktop app version 148. Rename the file name or shorten the file name to make Dropbox sync files. I have fixed hard links and permissionsGetting to the bottom of Dropbox crashing issues in Windows 10 can feel overwhelming these days. Click on the 'Account' tab, and then click in the window under the tab (just anywhere will. I've been having great difficulty uploading large (1 to 2 GB) files to my Dropbox storage. These steps may not be necessary. Usually, syncing (uploading changes) takes only about 2 or 3 seconds (a fixed time). Same problem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. . it was syncing 581 files for days. Don’t worry about it. Hiccups like this can happen sometimes, especially when you have a large database that the desktop app needs to (re)structure on your device. DropBox syncing has become stuck after I reloaded Windows. however if you don't let Dropbox finish before doing something else (like adding more files or using the computer for other tasks) or. - Check MacOS Activity Monitor. I am having the same issue with my new comptuer that is trying to sync with dropbox and downloading all of the online files to my local computer. I did the following steps and the snag got released: 1- Quit the Dropbox app. Create, upload, and share. Turn on suggestions. Reinstall Dropbox and set up as usual. Then, click Start Sync to sync to Dropbox easily. Also the system icon kept disappearing, perhaps due to some unreported error. Turn on suggestions. Syncing is stuck at 207,406 files for over 12 hours. I use Dropbox Business on Mac Ventura 13. Dropbox will re-sync your files to your computer to transition you into or out of the team. In the search box, type “ Find and fix network problems . Killed all Dropbox processes using Activity Monitor (force quit them). I did a couple of restarts, some general fooling around, and this fix seems to be stable. The files that are stuck are ordinary text files. 6 GB of files in this folder. Turn on suggestions. My desktop app has been stuck indexing for well over 24 hours at this point. I went on holiday and when i returned 2 weeks ago my collegues made some changes in the folder structure of the files, so I began syncing. For the last few weeks Dropbox on my MacBook Air M1 has been stuck on indexing and has not synced since the beginning of August . Now tap on “ Next . 107. Go to the gear in the Notifications panel. I have kind of the same problem here. Turn on suggestions. I have tried unlinking and re-establishing my connection to my. To solve this, I have tried: Restarting my computer. Fixed an issue where syncing Dropbox might prevent Synology NAS. Click on the 'Account' tab, and then click in the window under the tab (just anywhere will do) Hold down the 'Space' key. It’s working on 2 other computers/phones w/o any problem Went for forum for solutions and based on found info performed/tried/checked next steps: Stability internet connect. Some files are being synced, but others arent. I have the "Dropbox Plus" subscription and I run the client on 4 computers. Dropbox reports 'Syncing' but there is almost no Dropbox network activity in the windows task manager (0. I have checked that Dropbox is synchronizing on the background but I am not so sure it works fully properly. As for your previously backed-up folders, you should be able to move them back to their original locations if needed. Re: Sync issues; menubar icon stuck on "active" for days Lusil. Sometimes, an incorrect Dropbox account. If closing a particular application fixes the problem, try the following fixes: Update the application to the. . They are many, many files (10 years of work, some of it are Unity projects which contain hundreds of thousands of small files), so it could take days to delete them manually in small batches. I have tried restarting the PC, restarting Dropbox, reinstalling Dropbox, and clearing the Dropbox cache and it does the same thing. Select the files/folders you want to upload to Dropbox. Hi @ChristopherMagic, have you paused syncing in the Dropbox desktop application? Do you have any other cloud services running at the same time as the Dropbox app?1) made a copy of my local Dropbox folder. Fix 4. i notice that if i use old version (114. 2. Can you follow these steps: Click the Dropbox icon in the menu bar at the top of your screen. I have the same problem. I have already tried the obvious solutions suggested here including disabling syncing and reenabling it and reinstalling the dropbox app. Step 5. Press the Windows key, type CMD in. You can also upload files with the Dropbox mobile app. I am only using 16% of the space available on my dropbox account. Click the Manage button. Explorer | Level 3. Hold down the 'Option/Alt' key. someone else adds a bunch of files on another machine. 12-13-2021 01:40 PM. Suddenly was asked for password to update permissions - did this and had to watch as all 500,000 files were re uploaded - took 3 days. March. I tried to delink and relink my account to force it to update After the account was relinked, it crashes 2-3 minutes after opening Dropbox every time. I use Smart Sync for a number of folders. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. These are the steps I’ve taken to try to fix this issue: Quit Dropbox and restarted. When hovering over the dropbox icon in the taskbar, the pop up message mentions hundreds of thousands of files to be indexed and uploading/downloading tens of. Hi , Thanks so much for the response! I actually just figured it out. While holding the Space bar key, click "Fix Hardlinks". Today app stuck on 1 file and overload my CPU!!!!! And this is not first time. It doesn't sync any file. It is usually saying it is syncing a small amount of files like 2 or 3, but the amount changes from lockup to lockup. If I add files to dropbox. Newly saved or updated files are automatically synced everywhere, so you don’t have to spend time emailing the latest versions to collaborators. 1. She has 130 files downloading for multiple hours, and appears to have made little to no progress. If Dropbox is not present or has ended the task, restart Dropbox using the desktop icon. It doesn't sync any file. Installed dropbox in new computer now has 3 devices with 5GB data. For about half I year I have persistent issues relating to dropbox trying to sync between 20k and 100k files (the total size of the latter is currently estimated to be about 4mb, which doesn't even make sense seeing that the block size of NTFS is 4kb. Then choose the gear icon > Preferences. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. I've reached out to support several times and none of the solutions have helpe. 4. Updated to Mojave 10. On another thread I found the suggestion to sign out and sign in again. Once this completed, it appeared to go into a full-on sync mode, indexing thousands of files and downloading thousands more (my total dropbox footprint is ~17k files, 600 GB of data). Click on the Dropbox icon in your menu bar and then click on the gear in the Notifications panel. 4. the processing is done in non Dropbox folders, and once copied out, they are moved to a sub folder in Dropbox. I have tried everything at this stage, including; - Clear dropbox cache. Then press the “ OK ” tab. Click on the Dropbox icon in your system tray. Click on the 'Fix Hardlinks' button. This takes 5 min or so to turn black and when moused over, it says "Dropbox is Syncing" with the syncing double arrow icon. ) At first, I completely uninstalled it and deleted my Dropbox folder to get a clean install, and waited. Tip: Hovering over an icon will give you a description of its current state. The only thing that solved our problem was: 1. I have set it to never sync. And that did fix that problem. Desktop. . 426) of the app everything is back to normal but the app keep updateing by her. Then it seems there are many files to be synced. 15. I opened my laptop just a few days after working solely on my PC. Get support and advice from the Dropbox Community. Temporarily disable any antivirus or security programs on your computer. I contacted the support using Phone, Chat, Email, it has been 'escalated' to a differen. In the end, I unpacked the zip and uploaded the folders. Based on your Dropbox folder's location, it seems that you updated to the new Dropbox for macOS on File Provider. It takes forever to upload/sync stuff sometimes. Reinstall the Dropbox application using our offline installer. dropbox file. View sharing activity. Hello. Log in to dropbox. Read all the posts but no real answer. Dropbox Community: Ask the Community: Apps and Installations:. Please feel free to create a new topic here. Fix The Permission Issues With Dropbox. Now click on the Dropbox icon from the windows icon tray. on a computer with too many files (1-2+m) this causes Dropbox to start indexing them all at once causing the system to slow to a crawl. I already posted on the Dropbox Forum about it, but it's been 2 days and I haven't gotten a reply. the processing is done in non Dropbox folders, and once copied out, they are moved to a sub folder in Dropbox. HELP _ I am having a nightmare of a time. Step 2: Input cmd in the Windows 10’s search bar, right-click Command Prompt and click Run as administrator. The syncing process is going on and on with no progress. Based on your Dropbox folder's location, it seems that you updated to the new Dropbox for macOS on File Provider. Select 'Preferences' & then navigate on the 'Account' tab. Its been days now that my desktop dropbox isnt syncing with my Dropbox account. On your mobile phone or tablet, via the Dropbox mobile app. I have the "Dropbox Plus" subscription and I run the client on 4 computers. psd files had a "/" in it, and I believe it was causing the rest of them to not sync. Click on the Fix Hardlinks button. 3. Hi , sorry to hear about your syncing issue. Two issues: 1. Expand Disk. In the meantime, I have been getting emails from Dropbox to move to the latest version with deep macOS integration. Fix 7. . Dealing with the same issue, with the same lame support suggestions. Running multiple sync apps at the same time can cause Dropbox not to. 1 Mbps every minute or so). Advanced reinstall of Dropbox, no change. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sometimes, dropbox stuck syncing files remaining in the folder. I'm using it at my work. Tried fixing permissions and hardlinks, but it doesn't get unstuck. It was 3 for me. It worked for a couple of days then it stalled again at Starting. Shut Down and Restart Dropbox We know, you may have already tried this step, but it doesn’t hurt to try, right? Simply exit the app and re-launch it again. Then, a new window will open. 3. Return to the Finder and move the file from the Desktop back to its previous place in Dropbox. One of our clients is having issues with syncing from the website to app. Hi , thanks for the speedy response! I can confirm this is indeed the latest stable version of our app. 2. If the sync time is large then please remember to stay logged into your computer, keep it turned on and connected to the Internet - your files will be syncing in the background. Step 3. sudo service dropbox status dropboxd for USER ubuntu: running (pid 11306)A week or so ago dropbox got stuck syncing. PST files won't sync until you close Outlook completely. I've reviewed those and tried the various proposed solutions. I used FINDER to see where the sync was stuck (shown by a light blue sync symbol). Last time it took me more than 3. Then restarted the MacBook Pro, and restarted the. She has 130 files downloading for multiple hours, and appears to have made little to no progress. I spent hours on the phone with apple but t. Yesterday app stuck on syncing 386 files for all day. Since then the system has been synching non-stop and still shows 6 days to completion! Also, on the web site, the amount of space occupied seems much less than even the 85 GB of the latest uploads. - 02-08-2020. In the meanwhile, my newly added files to the dropbox folder are not automatically uploaded. If this doesn't resolve the issue, please follow the steps again and instead click "Fix permissions". I've been trying to fix the problems for about 2 weeks now, including uninstalling and reinstalling more than once. Dropbox learn; Contact support; cancel.