I've never heard of a sogea router, as sogea is just BT/Openreach's name for the service. I've been in touch wit the Home Broadband team but at this stage they can't do much because it's now being handled by the complaints ONT (Optical network termination (or terminal)) is the "box" in the house for FTTP (Fibre to the property (or premises)) If you are connected to the BT/Openreach telephone socket you are using FTTC (Fibre to the Cabinet) broadband. » No BT line? Check using a house name/number instead. If you have full fibre broadband, or we sent you a VoIP adapter, you have Digital Voice and. Talkmobile. Options. can i use a old style landline phone with fibre 2 broadband when using a SOGEA adapter on copper wire connectionI have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. A microfilter is a device that allows broadband to work at the same time as your phone service. Call us for sales enquiries about. The need for the next generation of fast and simple connectivity. An alternative would be to replace the current telephones with a wireless DECT set that can be connected direct to the adapter. Vodafone sent him a new router, arranged for an engineer to visit to sort out the landline switch. Switching broadband provider - Ofcom. From what I can find there doesn't seem to be any published rollout plan but I've reg with and monitor around my are Southchurch can filter on today/2weeks/3months dont think you'll see any for 3 months on the above maybe 1 months and like other posts they say once fibre has be. Go to solution. 05 Sep 2023. The SOGEA (Single Order Generic Ethernet Access) is not the adapter, it's the service you will go on to, instead of the BT wholesale one you have been using till now. It provides proven compatibility with UK VDSL2 and ADSL2+ networks. Vodafone UK CommunityAll of TalkTalk’s full fibre plans are data-only. I have had a landline phone for many decades with different providers. 13-11-2022 09:50 PM. You didn't have to buy a SOGEA adapter as Vodafone would of sent you one and i t isn't a landline anymore it's a Voice over IP line (VOIP). There is a thread of here complaining of problems with new customers not getting a router. Ethernet between ONT and Router. wrote: They should however have a procedure for supplying this necessary part ahead of installation as a routine process, without the need to hassle; and I have asked them to look at this, as more customers will need to migrate from analogue to fibre over the next 2 years. Latest news. 6. 00 per month Vodafone Unlimited on a one month contract for only £19. The stop-sell means that as of the 5th September 2023, BT Openreach are no longer offering new PSTN-based services. All Vodafone Full Fibre (FTTP) contracts use digital voice and have all along. My VOIP adapter has now arrived, but as I have pointed out to Complaints, the fact it was shipped by Royal A warm welcome to Vodafone Broadband. It is this aspect that the major ISPs whether VoBB (centrally provisioned) or VoIP appear to be blatantly ignoring. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. And so the saga continues. At UK IT Networks, we partner with some of the UK’s leading internet service providers to connect businesses quickly, efficiently, and affordably. The complaints team,. What is SOGFAST? SoGFAST is similar to SOGEA, but offers faster broadband speeds, as it has additional equipment at the green street cabinet which boosts the. Step 5: Connect the AP to the LAN. If I call my landline number, I can pick up this phone and get a connection. SOGEA’s national launch was then delayed and in the intervening time, the Fibre First program has been embraced, with Openreach promising 20 Million FTTP premises. Mobile WiFi R207 - User Manual - English. -----. CommunitySOGEA OR FTTP SOGEA and FTTP will help you simplify your broadband service and management, so you can save time and money – and focus back on what your people and customers need most from your connectivity. Ok, i could do this with a seperate Master Socket connected just to the routers phone port, thus using the router as an isolated. Check if you have enabled the "Via IPv6" option. enable 802. What is SoGEA Broadband? | How does it differ from FTTC, FTTP and ADSL Broadband? Contact us for more information | 0161 260 0196. Unified communications. 50 per month. 2 Installation And Troubleshooting Manual. "A profile reset will be done as part of the conversion, your download/upload speeds may potentially be lower than. 1. Was recently offline for 13 days before Vodafone finally sent an Openreach engineer to fix the line problem, and still waiting to hear from them re. Simple problem, but getting a resolution is totally hampered by the incompetent support. Ideal for both businesses and homes, SoGEA doesn’t include a traditional copper phone line, resulting in a quicker installation process. It is a new broadband connectivity product that enables users to purchase a broadband connection without a phone line (voice service). Good catch. V by Vodafone. My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected. . . In this video Paul will discussing what you can expect from the point you order your Broadband service with Zen through to going live. Router and SOGEA adapter never delivered. But the advantages of a single order solution go way beyond preparing you for the ISDN/PSTN switch off in 2025. The router was returned and delivered to Vodafone on 29th March. I've never heard of a sogea router, as sogea is just BT/Openreach's name for the service. SOGEA along with other Single Order products are still undergoing industry learning in relation to WLR withdrawal. That means the cost of the service you’re paying for comes down. In this article we're going to explore the new SoGEA and SoGFast services from BT Openreach. (4 pages) Adapter Linksys VONAGE PAP2 Ver. You can of course use the broadband to provide a VOIP phone service from a 3rd party supplier but SOGEA itself is data only. Many businesses have already switched to a VoIP telephony solution, but an estimated 2 million are still. - thanks for updating this thread and I'm glad to hear you've now got a working landline. Openreach will allocate the lowest available unused tag. 1471587 Page 1 of 8. 79. Tether also provides Automatic Firmware. The connection offers the same capabilities as FTTC. A network you can rely on. I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. I'm sorry it got to the stage of you needing to make a12-01-2023 06:42 PM. In the UK, BT is currently offering business broadband plans from as little as £19. . By Address Please note that the address checker is less accurate than the telephone number checker for line-based services (e. Find all the details of your USB . This is the easy part, just follow the steps below: Step 1. While I've been aware of SOGEA, it seems like everyone managed to keep the introduction of the VRI faceplate very quiet indeed!In response to Ripshod. With FTTP, the telephone connection has to be digital. 08 UK Other Mobile band C (Satellite Phones) 37. Recently, one phone (a Vodafone Smart V10) has completely lost its internet connectivity, and nothing makes it come back! The WiFi icon disappears, and searching for networks finds a couple of local ones (Post Office and Sky), but not my Voda, even tho' it's positioned right beside the router. In summary, it is a hybrid solution of traditional copper wiring and modern fibre broadband technology whereby fibre technology comprises the majority of the cabling, with copper wiring providing the connection between the Green Cabinet (PCP) and the customers premises. Single Order Generic Ethernet Access (SoGEA) is a new Openreach broadband product which enables broadband providers like KAT communications to provide a fibre to the cabinet (FTTC) service without a phone line – you’ve got everything you need within a single order. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. For help with either Sky Hub or Sky Q Hub set up, go to: how to set up your Sky Broadband hubFor more help, go to sky. Actually in this brave new (interim) world of SOGEA, surely the. g. Vodafone said the service is a 40/10 SOGEA, but Openreach said it is possible to get 80/20 SOGEA. Use our Network Status Checker to find out how our network’s performing where you are – including up-to-date information on anything going on that might affect your signal. I'd forgotten about that issue as we now have another. I've never heard of a sogea router, as sogea is just BT/Openreach's name for the service. ONT (Optical network termination (or terminal)) is the "box" in the house for FTTP (Fibre to the property (or premises)) If you are connected to the BT/Openreach telephone socket you are using FTTC (Fibre to the Cabinet) broadband. They will then reconfigure it and add a new telephone profile to the router and. The Openreach ONT for Superfast 100 definitely, copper lines (FTTC) wont handle that speed. Contact our Sales team online. OK thanks for the info, I assumed SOGEA was an item because it was supposed to be out for delivery, no wonder it was cancelled! As I said I'm old school so can you tell me what ONT stands for, router is connected to the master BT socket. Analogue Telephone. Comms Express | Top Supplier of Network Cables, Data & Server RacksSoGEA generally refers to Fibre-to-the-Cabinet (FTTC) based broadband services and the benefits are as follows: Saves money as you are not connected to the voice network in the exchange. It’s similar to SoGEA but uses optical fibre cables instead of copper. With SoGEA, businesses can benefit from better internet speeds and at the same time, remove the need for a separate landline cost. Enter at least one of the following inputs and click "Search". After phoning first time it was said that I may only need a VoIP adapter and so went with that. About the Community. It’s a new frontier in fixed connectivity. Superfast GEA services including Ethernet over SoGEA still connect to our 21CN Ethernet platform, separate to the Wholesale Broadband Connect platform used for broadband. In all cases (until the recent fibre upgrade) I contacted my provider and requested they set my number to conceal by default for all outgoing calls. Results will be dependent on your device’s capability. . I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. co. It really is unbelievable how little the Vodafone. Because I was purchasing as an upgrade, not as a new customer, despite what it says in the order tracker, it transpired I did not need to await a new router [confirmed when I contacted Customer. . Single Order Generic Ethernet Access (SoGEA) is a new Openreach product that will bring big changes to telecoms in the UK. 24-03-2021 08:04 PM. A long-term solution. Call Vodafone Customer Care. Did you get it resolved? I have a similar problem, no landline. I don't know what they mean by a SOGEA adapter, but you will get a router with ATA functionality and an adapter which will enable you to plug a BT stye phone plug into the RJ11 sockets on the router. 7. . My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected to be delivered on 5th June, but. You can check your address here to see if it's been rolled to your area yetFrom QR 240 per month, Home Internet with Router. Texts to 2345 are free from your Vodafone mobile. pdf. ADSL micro filters were created to keep normal phone signals and ADSL separated, even though they are running on the same wires. But bear in mind it is only FTTC suppliers, if switching technology FTTC/FTTP/Cable (Virgin) it is up to you to ensure the current broadband is cancelled, it may not happen automatically. The Ethernet port can connect to a second ADSL/VDSL modem (e. What you need to do when your line moves to Digital Voice This does seen symptomatic of Vodafone. Iliad, qui avait déjà déposé début 2022 une offre de rachat à 11 milliards. e. Re: Switching to SoGEA. However more modern services, such as the forthcoming Single Order Generic Ethernet Access (SOGEA or SOGFast) product (i. The complaints team,. Switching to. Single Order Generic Ethernet Access (or SoGEA for short) is a way to subscribe to a broadband service in one single order. TalkTalk’s Fibre 150 (also known as Full Fibre 150) is their entry-level full fibre plan, starting from £28 per month. Find out what to do if your Vodafone Home Broadband or WiFi seems to be slow - let's get you back to tip-top speeds for your postcode. I was advised by a friend to get a zoom wireless router so that I can use my ipod and laptops at the sme time. Options. Until last year, in order to get a. It’s great to have you onboard! Use our step-by-step guide to help you get set up and download the Vodafone Broadband app to take control of your broadband. If you have full fibre broadband, or we sent you a VoIP adapter, you have Digital Voice and need to connect your phone to your router. You just need to iron out your grandstream settings. A warm welcome to Vodafone Broadband. land line phone plugs into the standard BT line socket. You no longer have to pay for something which you are not going to use! Improved reliability as there are no voice frequencies being used on the line. SoGEA is offered at the same data rates as FTTC broadband. Haven’t got your broadband equipment yet?ATA – Analogue Telephone Adapter. Openreach ( BT) has today given 2 years of advanced notice for a “ pricing special offer ” on their wholesale Fibre-to-the-Cabinet (FTTC / VDSL2) and G. ONT needs to be located somewhere with power. Integrated business communication services: audio, web, video, voice, IP, instant messaging and contact centres. The main SOGEA services available today is SOGEA FTTC which supports up to 80 Mbps Download and 20 Mbps upload. I thought that might the issue but can't phone them or chat online because it's being dealt with by complaints. Terms and Conditions Hidden. This means you won’t get a home phone (landline) service included with it. . 11-02-2023 05:53 PM. It's no just Full Fibr. Use our availability checker below to find out if SoGEA is available in your area or for your telephone number. Vodafone have only just started to use digital voice with the FTTC products. 1. This new broadband product will. Openreach has improved the order journey so now in just one order, you can get ethernet quicker than before. -----. . Vodafone IoT offers a range of IoT devices including managed tablets and integrated terminals. At least that is what t. Simply enter your location or postcode and choose what type of service you want to check. Complaints will be in t. It is time to connect the reconfigured wireless access point to the network. I have never before had to dial a prefix like 141 (or whatever) to conceal. . 8 UK Other Mobile band B (Smaller networks who do not piggyback) 10. SoGEA and FTTP A simpler and faster broadband connection. 40 reviews. Finally they find an answer, obviously taken from this forum, which starts " Ring VF on 08080034515 and get your username and password. Why Vodafone chose to build the ATA into the router rather than supply an ATA such as the HT-801 that many others do is beyond me. Traditional phone line installation is not needed with SOGEA so costs fall. SOGEA allows voice, broadband and other services to be delivered together. I followed the instructions in the quick set up guide and all my gadgets recognize Zoom but i cannot access the internet! Please. Unless you go for a larger provider who offers discounts but has much higher out-of-contract prices that is. 5Mbs upload and GFAST supporting up to 330Mbs download. How Vodafone Broadband is installed depends on the speeds and plan you get. It delivers the same performance & data rates as FTTC broadband. I don't know what they mean by a SOGEA adapter, but you will get a router with ATA functionality and an adapter which will enable you to plug a BT stye phone plug into the RJ11 sockets on the router. A lot will be changing that impacts the use of a home phone/cordless base/other. Single Order Generic Ethernet Access (SoGEA) is a relatively new term for you, and you have questions in your mind, like how it can be beneficial for you. Plug the phone cable. All of their plans come with the latest BT Business Smart. It has lower in-life running costs than FTTC and includes the ability to overlay VOIP services. Fibre 150. Archer TXE72E TG-3468 Archer TX50E Archer TXE75E Archer T6E. Trade in. With FTTP, the telephone connection has to be digital. i have fibre to the box out in the street and copper to the house. iOS. Prepay phones. The difference is that SoGEA lines don’t include a Public Switched Telephone Network (PSTN) line. Our partnerships. Do you perhaps mean the so-called VoIP adapter? Not everyone who upgrades from FTTC to FTTP gets a new router. The Intelligent WiFi Hub is offered to regular fibre customers, but they can choose to upgrade and pay more for the Ultra Hub if they wish. High Power Routers High Power Routers. But bear in mind it is only FTTC suppliers, if switching technology FTTC/FTTP/Cable (Virgin) it is up to you to ensure the current broadband is cancelled, it may not happen automatically. A SoGEA broadband connection has the potential to reach speeds of up to 330mbps and will be used for both internet and. In response to Ripshod. TD-W9970 Archer VR2100 Archer VR2800 TD-W9980 TD-W8970 Archer VR2600 Archer VR900 Archer VR600 Archer VR400 Archer D50 TD-W9960 TD. . About the Community. We finally have our landline again after 20 days without and if I hadn't have put in a complaint we'd still be waiting. Good to know. Because I was purchasing as an upgrade, not as a new customer, despite what it says in the order tracker, it transpired I did not need to await a new router [confirmed when I contacted Customer. 241. Reply. SoGEA (Single Order Generic Ethernet Access) and FTTP (Fibre to the Premises) brings your our most simple and fastest broadband yet—with support every step of the way to make your journey to next-generation connectivity smooth and help us build better businesses, together. Whether you’re sending important files to colleagues, a video to YouTube, or a photo to Instagram, you want it to happen fast. I changed 'Allow Incoming SIP Messages from SIP Proxy Only:' from no to yes and that has solved the problem so far. If I call my landline number, I can pick up this phone and get a connection. Never again!!!Customers taking part in Sky Broadband’s new SOGEA product trial are also being provided with a new router (SR203), which is probably the long awaited successor to their current Sky Q Hub (ER110) device and will most likely be shipped alongside future G. My mobile device has no signal. . The phone then plugs into the female BT socket on the adapter. Browse Back to Help and Support. fast broadband without voice/phone), may under certain circumstances (e. The quickest way to get a replacement is at your nearest Vodafone retail store (they can change your SIM card over in less than 15 minutes). Vodafone Fibre Broadband. Openreach ( BT) has published the next – Tranche 5 – list of 86 UK exchange locations where they plan to move away from old copper-based analogue phone (PSTN / WLR etc. AC - DC Power Adapters. Compact, robust and light: the ARGUS 153-SO multifunction measuring device tests interfaces and services rapidly and reliably in a compact, handheld unit. I'm sure that if we'd have received the router and VoIP adapter prior to activation date, which we should have done, all this could have been avoided. . The only difference is the need for a phone line has been removed. It removes the need for a traditional phone line to deliver your broadband, so you don’t need to pay that extra cost. Do you perhaps mean the so-called VoIP adapter? Not everyone who upgrades from FTTC to FTTP gets a new router. You can still use voicemail on phones that come with built-in answer machines. After phoning first time it was said that I may only need a VoIP adapter and so went with that. The focus in this generation is on reliability and minimising interference, especially in households and other spaces with large numbers of connected WiFi devices. I don't know what they mean by a SOGEA adapter, but you will get a router with ATA functionality and an adapter which will enable you to plug a BT stye phone plug into the RJ11 sockets on the router. Installation can take up to four hours – our engineers will test your service to make sure you’re connected. From that minute onwards, which was around 9. Vodafone "automatic compensation" for Home/Broadband in Other broadband queries 27-07-2023; On going problems with Vodafone services - thinking about cancelling in Broadband connection 30-06-2023; Router and. Vodafone Qatar Telecom. SoGEA has the capability of delivering download speeds of up to 80 Mbps, with upload speeds of up to 20 Mbps. How to set up your new Kinex superfast SOGEA broadband router. Community home. Yes, received new router and adapter around 3 weeks later thanks to complaints dept. Single Order Generic Ethernet Access (or SoGEA for short) is a way to subscribe to a broadband service in one single order. Copper network (ADSL): Traditional broadband access implementing copper phone lines connected to the exchange. Our SOGEA connections have an average upload speed of 18Mbps, with some able to go as high as 20Mbps depending on the quality of your line and the distance from the exchange and. SoGFast Fibre Broadband is the GFast variant of SoGEA Fibre Broadband, this is G. SoGEA (Single Order Generic Ethernet Access) and FTTP (Fibre to the Premises) brings your our most simple and fastest broadband yet—with support every step of the way to make your journey to next-generation. So you pay one fee for the underlying analogue line (typically £15 - £25) and then another fee for the ADSL or FTTC connection (typically between £40 - £75 depending on speeds). Sorry to hear you are still struggling. Router and SOGEA adapter never delivered. I've finally received my new router and VoIP adapter thanks to the complaints team. Please call them on 0333 3040 191 or 191 from Vodafone Mobile. 13-04-2023 01:10 PM. i have fibre to the box out in the street and copper to the house. 6 UK Three Mobile 3. Place the handset in the base station and plug the base station in. . SoGEA provides cost and time savings. SoGEA stands for Single Order Generic Ethernet Access (SoGEA). Mobile WiFi R207 - EC Declaration of Conformity. By delivering fearlessly fast fibre and confident connectivity, both SOGEA and FTTP are leading the way on this new frontier. Download the Broadband app Set up broadband. I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. Comms Express deliver a full range of network supplies so that you can browse and buy online and replenish your network supplies quickly and cheaply. Top Rated. Find the best Apple devices in our range with our best ever UK network. VeryMe Rewards. " Also wrong. Mobile WiFi R207 - User Manual - Hungarian. 28-06-2023 10:36 PM. @FullfibreII - thanks for reaching out about this and the tests you've already done. Mobile devices & unlocking. In the "Advanced Settings" section of the VoIP registration page, find the "Bound interface" option. Compare SoGEA prices and availability at the touch of a button. My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected to be delivered on 5th June, but this never arriv. I have requested to cancel my broadband during my cooling off period. However, there was no adapter/port for connecting my. Fibre 150. showing all IP addresses given out by the router. My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected to be delivered on 5th June, but this never arriv. The output jack of the alarm panel disseminates the phone signal to your house wiring. Yes, received new router and adapter around 3 weeks later thanks to complaints dept. I have had a similar frustrating experience, having recently upgraded from Superfast 2 to Full Fibre 100. I've been in touch wit the Home Broadband team but at this stage they can't do much because it's now being handled by the complaints Openreach ( BT) has notified us that the full commercial launch of their new “ stand-alone broadband ” product for UK ISPs – Single Order Generic Ethernet Access (SOGEA) – has officially started, which they said “ marks the beginning of the end ” for the old analogue telephone network (known to most as the “ landline ” phone. Router and SOGEA adapter never delivered. 01-12-2022 06:22 PM. Check all cables are firmly plugged in. How the first support agent was able to install an earlier firmware I don't know. . Single Order Generic Ethernet Access (SOGEA) – broadband without the landline. Thank you Jason. In all cases (until the recent fibre upgrade) I contacted my provider and requested they set my number to conceal by default for all outgoing calls. That means there’s no need to have a traditional phone line installed, and then add an ADSL broadband or fibre broadband service on top. You may also need the new Vodafone SIM card serial number found on the back as an additional security check. 02-02-2023 12:19 PM. 11-02-2023 05:53 PM. For a start, it’s what it says on the tin – a single order solution. It is a new broadband connectivity product that enables users to purchase a broadband connection without a phone line (voice service). It means that providers can bring fibre optic cable to a street-side cabinet without a phone line. October 4, 2022 Internet, Leased Line, Technology, Telecom What is SoGEA (Single Order Generic Ethernet Access) Broadband? SoGEA is a new technology that allows. I've finally received my new router and VoIP adapter thanks to the complaints team. This broadband checker provides a detailed breakdown of DSL, cable and wireless services available at your location. @TJ - as long as Gigafast is now available in your area, you'll be able to upgrade from Superfast without any termination fee; or early upgradeHey I'm sure we can get this mix-up sorted and a new router out to you. If you move your land line to VOIP before moving to SOGEA you will lose your broadband connection. What does SOGEA do? All Vodafone Full Fibre (FTTP) contracts use digital voice and have all along. According to SIN 527 Specification "The Outer VLAN will carry the end-user traffic and will have a tag in the range 2 to 3000 or 3071 to 4094*. This isn't the smooth experience we wanted you to have, nor the serv. ADSL micro filters are installed between telephones and your phone jack. Tech Team. Introduction Single Order Generic Ethernet Access (SoGEA) is a new service offering that allows Small and Medium Enterprises (SMEs) access to the internet without the need for a traditional PSTN line, in short, a single broadband line. Hi everyone, I've received my Vodafone hub and I will be using FTTP. . so im confused now. e. Ideal for both businesses and homes, SoGEA doesn’t include a traditional. SoGEA stands for Single Order Generic Ethernet Access. Simples ! Old wiring and analogue phones back in service. Fixed Mobile convergence that provides a seamless user experience. com. This does seen symptomatic of Vodafone. Registered in England No. . Find out what broadband is available in your area. Q15. . Give us a call. Single Order Generic Ethernet Access (SoGEA) is a product that enables users to purchase a broadband connection without a phone line (voice service). And we can also guide you through the big switch off so that your telecommunication systems are maintained. . Internet providers and manufactures. Contact Us. You didn't have to buy a SOGEA adapter as Vodafone would of sent you one and i t isn't a landline anymore it's a Voice over IP line (VOIP). 6 UK C&W Guernsey Mobile 28. SoGEA is quicker to install, easier to manage and works well with UCaaS and hosted telephony products so that you can continue to make voice calls even without a landline connection. Conversion to SOGEA. Was recently offline for 13 days before Vodafone finally sent an Openreach engineer to fix the line problem, and still waiting to hear from them re. FTTC SETTING ( FTTP is below FTTC) The setting is the same for all the routers it's down to the isp (the setting page will be laid out differently but the setting are still the same, eg. 80 for 80/20. It is a THG3000 router and everything is up and running apart from, yes, the landline. Mobile WiFi R207 - User Manual - Greek. The phone charger works with iPhone SE, iPhone 8, iPhone X, iPhone 11, iPhone 12, iPhone 13 & iPhone 14 including all standard, Plus, Pro, Pro Max and Mini models, as. . 4: Newbie. Off topic. FTTP – Fibre ToThe Premises What is SoGEA? SoGEA (Single Order Generic Ethernet Access) is a fibre broadband connection. (and it isn't obvious why some do and some don't) If you have the THG3000 router that is fine fo. BT is initially proposing the SOGEA faceplate and a cable from the ATA socket on the router back to the existing house wiring and existing phones. Vodafone setting are. CommunityRouter and SOGEA adapter never delivered in Broadband activation 20-06-2023; Pro II Full Fibre 4g Backup with Ultra Hub in Other broadband queries 27-05-2023; Wifi dropping out many times a day when connected to Vodafone wi-fi hub in Broadband connection 25-04-2023; Why oh why did I stick with Vodafone BroadbandThe standard BT Synergy handsets should work with the Gigafast router. Outcome. For further information or a quotation please contact sales@13. vodafone.