Hey, Just after some advice. If it’s blinking blue or green, all’s well; if it’s. It used to be solid white, but now it's mostly solid orange and sometimes it turns solid red, then it can becomes white for a while and so on. The Power Light: This light should be a solid green when the router is powered on. If you spot any issues, try our Troubleshooting tips on page 10. For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi. From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. Have you tried the below? • Turn the power switch off on the back of the Hub. I don't work for Virgin Media. Each morning on the Virgin Media router denotes a different feature of your broadband connection. Attach everything back on with 2 minutes to spare. some help would be really appreciatedWe would like to show you a description here but the site won’t allow us. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. intermittent. 1Gb. Check in 2 places. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. is there a problem with the connection or is th. But for the past few weeks the hub power light is showing solid red. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. Make sure all the cable are secure on the hub or splitter. Not any SSID’s being broadcasted. Power Light The power light on the Virgin Media router indicates. 168. Is the hub hot when you touch it . Turn the power switch off on the back of the Hub. Super hub - Status lights and control buttons. I've checked the network log and there's a lot of warnings and critical entries:Mobile Your Account. not sure if this is normal or not. I followed the install instructions but they all seem to suggest that when I plug it in I will get a white flashing light. The internet seem about normal. The On switch can be used to turn on the box. I am going to send you a private message. Flashing lights and nothing further on tv. Be grateful for your help. My broadband and WiFi are working perfectly. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. Hold the minus button on the front of your V6 box down for 10 seconds. Red. Virgin Media, your CMTS provider, must reset your connection if it is not working. Robbo600. As you connect the power supply to the wall and to the Hub, make sure that it is tightly connected. Turn your hub around so you can see where the cables connect into it. Keep the community. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. on 14-03-2023 08:17. The lights are: Power: Indicates the power is on and the router is working. White power light is on and Internet lights are blue. 1 ACCEPTED SOLUTION. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it indicated that the router was overheating. Red light on a Virgin Media Hub 4 The red light indicates that there’s no connection to Virgin’s network. Just got a solid white light and nothing would change, resetting etc. I also now have a permanently on red light. Contact us. Won't connect. I have logged in to the routers settings and nothing looks untoward there. Depending on the age of the hub eventually white light can fail and red becomes default. After plugging in the box for the first time on the 12th October we noticed the box had an orange light. Solid Red Light on Router on Hub 3. 08-01-2023 22:03 - edited 08-01-2023 22:06. When the connection lights stop flashing your Boosters are paired. My router has a constant solid red light I have done full reset checked all cables wifi works most of the time but I stil keep having random outages but when running checks online it comes up all OK and can't get any further . It is a reliable, efficient and cost-effective way to make calls. Flashing Red – Updating firmware. In itself that’s not really an issue especially if everything is working OK. We're pleased to announce that we've strengthened our partnership with Netflix. Do this now if needed, as it's a £25 fee if done later. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. We would like to show you a description here but the site won’t allow us. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Red light on hub 3. 1 & 2 Wireless. Thanks for the reply. May 13, 2023 by Jim Johnson Having issues with your Virgin Media internet and can’t tell what those blinking router lights mean? This guide will explain what each light on your. cdias. My pictures constantly pixelates on certain and recorded channels too. 0 (black) Close. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. The customers riding inside the. WiFi box has had a flashing green light all day. If the Virgin Media button is glowing a purple colour, it means that your Super Hub is in Modem Mode. It has been working great before, and nothing in the house has changed recently. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Hi. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. On a Hub3/4/5, you could first try separating the SSID's of the 2. Call equipment activation on 0800 953 9500. Our hub 3 is online and connected to the wifi however there is no internet. Despite service status saying there where no issues in the area, a couple of neighbours had simil. You will need the hub serial number, and your account number and area code. Thank you. Since upgrading to 360 on both of my V6 boxes, the box I use most (in the lounge) seems to lose its power light after a period of time left on standby (like you go out for the day or overnight). I had 2 plugs and 2 bulbs in my old property - with no issues. In either Mode the red power light is an indication of over heating and most not be ignored. Chatter and natter. Hi, My virgin WiFi Hub 3. V2 modem and 1Gb tips and tricks. Hub is at least 5 years old if that helps which one it is etc. Plug each one into a mains socket and switch on. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. virgin media tech support has no clue. This may take up to 2 minutes. on 07-01-2023 13:02. you would have to do self help or call customer service. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. Hey Steven, I'm still having issues but it's not consistent in the times that it's not working so I can't guarantee that the issue will be there when the technician arrives; meaning if it's working when they arrive then I will be charged £25. The Hitron router has a range of lights that indicate the status of the connection. I have tried to get all 4 set up and can't make them work. Luckily everything is currently working. . on 06-09-2023 19:13. Check that all the cables connect firmly into the TV box and your TV. One blue/red light behind the wireless button on the front panel. Hello, my wifi pod is not working anymore. Please look out for the purple envelope in the top right of your screen. 1) Access your hub on 192. Flashing White – Connecting to Virgin Media network. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Hi! The red light has been switched on on my hub for months. This makes it ideal for streaming, gaming, and other. - pressed reset button for 15 seconds. Options. This could be caused by a fault in the network or a problem with the customer's equipment. Finding out how to setup your Hitron router with our help and advice. Got to 3 out of 3 and then box restarted again. Troubleshooting the Hub 3 If you're having trouble. Alex_Rm. As you've already tried the recommended steps, including a pinhole reset of the hub, I would like to take a closer look on your behalf. My old Tivo box was faulty so I got a new V6. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. But in most cases, a green light will mean something else depending on which light is green. Flashing White – Connecting to Virgin Media network. on 16-10-2022 14:35. It blinks white when the router establishes a connection. One of the most common. The light should turn solid for a moment when you first switch on the WiFi Pod (white). Yesterday two Virgin engineers replaced our previous hub with a Virgin Hub 3. I am sorry to hear that. 0. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Hey @Neilevs236 thanks for reaching out to us and a warm welcome to the Virgin Media forums. The virginmedia connect app does nothing in regards to the connecting of the pods. Full Playlist Here: think this just about says it all. 0 Kudos. Leave it 10' or so to stabilise and then your passwords/passphrase for both the Hub settings and the Wifi networks will revert to the two printed on the Hub sticker on its base/side/card. Green Light. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. Understanding what each of these lights mean can help you diagnose and troubleshoot network issues. We would like to show you a description here but the site won’t allow us. White power light is on and Internet lights are blue. Options. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Area 14. Checks you can do. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it. I do not work for VM. Here’s what each one means. Hi . See moreMeaning of Different LED Lights on Virgin Media Hub Virgin Media offers a range of cost-effective and feature-rich Hubs, including Hub 2, Hub 3, Hub 4, Hub 5, and Hub 5X. on 17-11-2022 11:23. My Hub 3 remains with a solid red light even after rebooting, moving the location, leaving it off to. Flashing red and white light. No lights are on. Check here to find out what the lights on your Virgin Media router mean. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Hub 5 Plugged In - No Lights. I have two main 360 boxes. The cheap LEDs colour ages. As per installation guide it should be a solid white light, however, it is continously showing an orange light. Hi @shirleykitcher1. So you won't have to worry about running out of space to store all your favourite TV. It's also an indication that the Hub is receiving a good signal from the Virgin network. Options. My phone line is connected to the hub since early November. I've just rung up trying to renew my contract which expires next month. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. This can happen after a software upgrade. At the moment, broadband is working OK, but I wonder if this might mean. Virgin media hub 3 lights meaning; The Virgin Media telephone operator has been providing its services to customers in the UK for many years. Virgin Media O2 has today refreshed its top packages, the Ultimate Volt bundle and the Biggest TV bundle, to include a Netflix Standard Plan, offering customers all of their favourite entertainment in one easy and convenient place. zaenapill. Virgin Media Forums Agent Carley 0 Kudos Reply. Hub 3 Base LED keep flashing Green light on initial install. Understanding Your Router Lights. Hi, my V6 tv box has a constant red light for months, ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. It's almost 2 weeks. Go to the Network & Internet settings of your device. D01 C9W8Blue Flashing Light On Wifi Pod. We've cancelled your technician 2. • Switch the hub back on at the power. Please pop back to us at your earliest convenience and we'll do our very best to help. It has been flashing for days. Your network has been fixed Otherwise noth. We’re updating your 360 box from today. • Switch the hub back on at the power. Continuing problems can be resolved by contacting Virgin Media customer service. Connect the white cable properly to the Virgin media wall socket. Thanks. on 24-07-2022 14:45. Started yesterday and mega slow internet. Options. All in one super nifty tool. As this means that we now need to leave the hub switched on permanently, today I rearranged and tidies the cabling for our IT equipment. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. 168. my router has had a red light on for over a week now. on 15-07-2023 08:47. The Hub does not feel like its over-heating, doesn't have dust over it, and is in a. Hub base light. If the light on your Virgin Media Hub is red, it means that there is a problem with the connection between the hub and the network. The box should reboot, the power button will turn blue, and it should reset and boot up normally. Rear Ethernet lights On the rear of the Super Hub are four Ethernet ports, which can be used to make. Lights on hub. Options. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. I have: - turned it on and off at the wall. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. 22-03-2022 09:31. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. Base LED This should flash when the Hub powers up, then stays lit during normal use. Red Light. After it, navigate to the Admin settings and restart your Virgin Box. 2 Comments The Virgin Media Hub 3 is one of the older routers in the fleet now, but there are still millions of them in people’s homes. Virgin Media's Stream is a pocket-sized all-in-one streaming box. on 06-12-2022 20:53. 1 ACCEPTED SOLUTION. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. Joining in. The light on my Virgin media hub is a solid red light. • Turn the power switch off on the back of the Hub. Tried re booting and still constant red light. Light is steady when a phone call is in progress. Wi-Fi is still working. Red Light. . How to reboot my modem. While the internet is working I have a constant red light on. Wi-Fi Bands Getting the most from your Wi-Fi. 1), navigate to Advanced Settings, Wireless, and disable the WPS options. Flashing Red – Telephone connection issue. . No matter what I do the original pod won’t connect to the hub wirelessly. Post up a photo of the booster and lights. Will the pod still work or does it have to be 1 single network. Just joined. Green flashing is a firmware update in progress. Options. Thanks for posting and welcome to the community. wifi speed is what it usually is. There are no other lights on or flashing on the hub and my conne. Virgin Media Hub 5 Light Status Overview. If the Base light is red, the hub may be overheating, and if the Power light is green, it’s a sign of a loose connection in the network. Here's what each one means. Tried reseting multiple times but that didn't work. Hey my box still works etc but the power light doesn’t come on?Go to solution. I have read that a replacement is needed but can't get hold of an actual person to speak to 😑. This process can start again if there’s lots of interference. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Understanding the TiVo box lights. The Virgin Media Hub is a router offered as part of the company’s Gig1 broadband package. All Rights Reserved 1 ACCEPTED SOLUTION. Router is well ventilated and cool. 5x red flashing light. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. Make sure all the cable are secure on the hub or splitter. or it may be that it is "overheating" - is it "warm" in a well ventilated place. V2 modem and 1Gb tips and tricks. Those green lights on the Hub indicate it had lost its connection. Options. A power adaptor to plug into the Stream box and a power socket at the wall. Reply. Its in router mode. also pin reset. 2. on 10-09-2022 13:10. The do's and don'ts. • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight. Hey I’ve just set up my new broadband Hub 3 router and although I can connect to the device, the display is an orange light instead of white. Start by checking the power light. 11-02-2023 13:45 - edited 11-02-2023 13:47. Reboot your Virgin Media Hub and ensure it is powered off for at least 30 seconds. Options. I have ran through all the suggested "fixes", unplugging, reconnecting, resetting, waiting etc. VM will not dispatch any technicians while an area fault exists. 1Gb. This flashes during set up, and then stays green for 2 minutes when you're done. Check in 2 places. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. We're better, connected. Options. Claim up to three (if needed) with our WiFi guarantee. on 16-06-2023 11:32. I have checked all connections and rebooted several times but still the same. ) d HUB 5 Flashing Blue Light. 10 REPLIES. on 06-09-2023 10:32. on 05-07-2023 11:06. The lights on the front panel provide important information about the status of your DVR. It has three lights on the front panel: The Power light – indicates whether the device is turned on or off. However, from time to time, some of these services may encounter technical issues. A router’s light configuration is. The router is hot. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. 0 and since this morning the power light is permanently red. Hi, The light at the bottom of my Hub 3 has been changing colour during the past week or so. The router is well ventilated, and it has been in the same place for over five years with no issue. Don’t plug the power cable into a plug socket yet. The three lights on the front of the router indicate the status of your internet connection. Blinking blue wan light on virgin hub. A flashing red power light signals that there’s an issue that needs addressing. In normal operation the power light will be on and the connection light will be off. Each morning on the Virgin Media router denotes a different feature of your broadband connection. Accordingly, the Virgin media hub 4 offers a great range of features and options. Hi Adri, the modem light has remained white, whenever I have checked it. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. The Power light indicates whether the router is powered on. Networking and WiFi. I think the V6 was just an unlucky victim - the red button wouldn't work (and may lock up for a while) without a working broadband connection. The power light of the Virgin Media Hub 3. . Sorry to hear there are some issues with the hub, due to the red light we'll need to arrange an engineer visit. Thank you. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. The Virgin Media hub lights have a meaning, and understanding that meaning can make troubleshooting internet problems much more straightforward. Keep the community. Throughout, I cannot connect to my router and internet through Ethernet and Wi-Fi. The hub is in an open area all to itself, and is not hot to touch, aside from a little bit of heat from the top area. Virgin Media Hub 4 Lights can be tricky to get to grips with, so we thought that this would be a good time to show you what they all do. Now when I got home today I was met with no internet and a Red - 5239893. Virgin Galactic notched its third commercial spaceflight, launching three paying customers on a roughly 90-minute flight that briefly touched the edge of space. Read resolutions for removing the orange light from my hub3 box. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. intermittent. . This worked! Thank you. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. It is associated with a range of communication services, such as voice and data, offered by Virgin Telco. The Virgin Media Hub 3 is a wireless router that is used in many homes and businesses for internet access. Amber/Yellow. Options. What do the lights mean on Virgin Hub 3? If you notice that your light is blinking red, it might be because the internet is not working or there is no. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. Done this for 10 seconds, and have then pressed the tv button, with the 0 button but it doesn't work, and the remote just flashes white in the corner. Red light on hub 3. It's connected to the Internet, and is providing WiFi through 2 pods too and multiple devices. Hello, My virgin WiFi Hub 3. I checked my router and it has a flashing blue light. on 19-05-2023 21:46. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. I've been using the Blue Light Card Discount now for a couple of years. It’s like a. on 16-10-2022 14:35. Options. Don’t worry, it happens to the best of us. - pressed reset button for 15 seconds. What Do Lights Mean on Virgin Media? Virgin Media is a leading provider of broadband, television, mobile and landline services in the UK. The rim of the streaming box lights up blue to let you its on. This may take up to 2 minutes. Thanks. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. The three lights on the front of the router indicate the status of your internet connection. Looks like it may need changing. 4. One issue that is commonly encountered is a flashing Virgin Media box.