4GHz or 5GHz band, depending on. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. TV Content including BT Sport. That will clue him in on your activities, and you wont be able to completely hide. 0 Ratings 2 REPLIES 2. BT Virus Protect Download it on your device so you’re protected whenPress the power button HDMI port for Ultra HD Powerline Adapters to the front of your TV Box to turn and HDR. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. I receive emails saying they are ac. 3. A scan will show all available SSIDs on the band that is currently in use. I have BT Fibre with Smart Hub 2. Hello , Newbie here. We regularly release software upgrades for our Hubs. This is so frustrating and can't be expected behaviour. (13 pages) Switch BT Home Hub Quick Start Manual. Unfortunately there is no way of setting it up those controls on a Business Hub. More top tips include: Talking to your child. #1 parental controls for all your kids’ mobile devices. I receive emails saying they are ac. Your Hub will be called something like BTHub6-ABCD. Enable parental controls. Here s what s in this guide What s in the box 2 Get to know your BT Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 BT Smart Hub Power cable and plug (in two parts) Filter Broadband cable (grey ends) Wireless. There is likely a data mismatch on the system that puts the controls on your broadband and we'll be able to get a case raised to get that looked into. If you delete your account – your settings will be lost. 65% of young people aged 11-16 are in favour of the. Page 4: Getting Started A: Connecting by Wi-Fi? plug your aerial (blue and introduce you to your TV Box pack. BT Parental Controls is a network based solution designed to help parents protect their children online. Please try after 15 minutes. Type 192. 7. Open a web browser. Learn about online safety. 3MB/sec by a 10MB/sec margin, and its. . For example, you can control your children's internet use. BT Home Hub 5. There are a range of filters to choose from to block content and usage. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and. All powered by Circle’s award-winning technology, used by hundreds of. Parental control may not be able to completely block some APPs and web pages. Once you’ve clicked on the device, the following screen should appear. This is how you restart your Hub. Once activated, you will then be able to change your filter level to. Impressively, the TP-Link Deco X60’s close-range performance was better even than the Netgear Orbi WiFi 6, the Deco X60 beating its top download speed of 60. Tap the button to toggle on Amazon Kids and follow the in-app prompts. The. Important!With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. With BT access controls you can manage how your device accesses the internet during certain times of the day. The tool is quick and easy to set up and simple to manage. I've tried :BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Bolt-ons. Our network reaches over 99% of the UK, so we've got you covered. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. This should tell you the band to which you are connected. BT Smart Hub 2 + BT Disc on full fibre 150Meg Halo FTTP Macs and iphones, plus alexa, YouView box, Amazon Fire TV, Apple TV+ CFP project lead. When you set up your BT Hub for the first time, wireless is automatically switched on. That’s easier said than done if you have no internet connection, but if you do have a smartphone, turn off its Wi-Fi and use mobile data to find out if BT is down in the local area. Defeated Thank you for you input, appreciate it!A site is being blocked incorrectly by BT Parental Controls. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. When setting up your hub, you will be asked if you want to set up BT. g. 5. Find out how to fix any problems you might be having with BT Parental. When I try to access certain websites (e. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. Set Access control feature enable to ‘yes’. Enter your BT hub admin password. Any help would be most appreciated. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Full Fibre 900 with Halo 3. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. 254 into a web browser, or simply click on our link. Important! There are two kinds of PIN for BT TV. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. Please would someone post the fix in words as an answer to this. 24 month contract. They remain OFF. Home setup, Wi-Fi & network discussions. I have done so a number of tim. For BT Access Control to work you need to switch it on. But also let them know that they can talk to you to discuss why certain settings are in place. We know that children, particularly. Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. You have had too many unsuccessful attempts to login. BT broadband. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device including the ability to stop the internet. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. They're now called Wi-Fi controls. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. . BT Complete Wi-Fi – Performance. Slide the button to Off in the BT. You need to change both. on 06-12-2021 09:56 AM. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. With BT access controls you can manage how your device accesses the internet during certain times of the day. MAC randomisation is a common option on most modern devices, so that tends to defeat any form of applied restrictions. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. . BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. BT Employee. 31K subscribers. Trouble is, I can't see. There is obviously a software problem with the access controls on the new hub which has also been reported on other threads on the forum. BT Parental Controls help keep your children safe online. In my conversations with BT Tech, they have said it is showing i do not have Parental Controls switched on and have not been able to tell me what the problem is. Our network reaches over 99% of the UK, so we've got you covered. The tool is quick and easy to set up and simple to manage. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. It also supports BT’s Wi-Fi Controls feature which allows you to pause the internet for certain devices at specific times of the day (e. It's usually something we suggest as a last resort after you've restarted your device. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. My family is growing up and I'm becoming more concernedI got BT Broadband set up last Tuesday. I know you can get various parental control software for most devices but I honestly. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Is a moderator able to help wi. . There’s a lot of ways round it but I don’t think the BT router can really achieve these. 11078-BT - I'm assuming this is the latest since I got the SH2 2 weeks agoHi, I'm so sorry your parental controls have stopped working. You'll find it on the back of the Hub if you haven't updated it. Tap the wheel icon in the upper lefthand corner to open the device’s settings. Hi KevinW, The business hub doesn't have any access/parental controls like the BT Homehub does. The default PIN is 1234. 3. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. indd 4 06/06/2017 11:48BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. This network-based filter covers all internet-enabled devices connected via the BT Hub in the home – such as desktop computers, laptops, games consoles, smartphones and tablets. 2. Click on the device from the list. - record clips and take snapshots of what’s happening when. Mobile. . Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Here’s how you can set up a passkey for all purchases. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT PlayerADSL/Copper broadband. Select Next. No, this is a major upgrade from its predecessor, the Home Hub 5, that’s a compelling reason for BT customers to recontract. Choose apps to restrict. 5. • Control your Kids internet access with touch of a button. Let your kids browse online safely. Flexible and affordable sim only deals with no contract. There are two kinds of PIN for BT TV. If it’s not use our hub light guide to get back online. Parental Controls is free with your. We regularly release software upgrades for our Hubs. Turn your Hub so the bottom is facing upwards; Using a paperclip or pen, press and hold the Reset button for approximately 5 seconds; Your Hub will restart automaticallyBT Parental Controls. The new system uses 802. How to turn off BT Home Hub Smart Setup. I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. 4GHz or 5GHz band, depending on. Our network reaches over 99% of the UK, so we've got you covered. Most new devices work well with dual-band wi-fi. Log in to My BT with your BT ID. 0 Ratings. Now we are being offered a new router by BT (presumably the latest. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. 0 Ratings Reply. I’ve since upgraded to a Ubiquiti kit. Bills & Packages; BT Groups. 16. The 'My Extras section is nowhere to be seen. Page 4 Aerial cable HDMI cable (not supplied) (connect to TV) BT Smart Hub Power supply cable (use power cable provided in box) Ethernet cable (connect your Hub to your TV Box) Page 5 Your remote Your remote uses Bluetooth to control. Select an option that apply: it's too long. BT Smart hub 2 parental controls. BT Parental Controls help keep your children safe online. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. However, after a power cut earlier this month (don't know if it was the cause of my issue or just a coincidence), now the app keeps clearing all the groups. BT Smart Hub 2 replacement questions come up all the time, and with good reason: understanding router features and technologies is a bit confusing. This will give you access to the BT Home Hub’s settings screen. Let’s set up your TV Box and remote. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. Any desktop, tablet or phone connected to the BT Home Hub (or whatever. Your hub might need to update its software. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Read Recombu Digital’s guide to parental internet controls Parental Controls is a whole-home solution, meaning that filtering is applied at the gateway to the home. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. You’ll be able to restrict the devices that can connect wirelessly to your Hub, enhancing the security of your Hub’s wireless network. 1. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. It’s also important to consider installing anti-virus software and parental controls: Remember that parental control settings are only one part of online safety. If you delete your account – your settings will be lost. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. It uses a mobile signal to connect your devices until we've fixed the fault. A site is being blocked incorrectly by BT Parental Controls. Here’s our BT Smart Hub review. Home phone & Mobile. So, it can be hard to keep up. 168. This Parental Controls feature allows you to set up unique restrictions on internet access for each member of your family. Flexible and affordable sim only deals with no contract. No BT Home Hub 4. If the MAC address is changed, then there would be no connection. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. When I first started using the. Alternatively, you may reset your hub using your Hub Manager: Navigate to your BT Business Hub Manager. Parental controls and PINs. Network IP on Macbook now shown as 192. 0 RatingsJust go back to using your old home hub, if it does everything you want it to. How about you try respecting your parent's rules. Energized. Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. Help & supportOperating Temperature: 0℃~40℃ (32℉ ~104℉) Storage Temperature: -40℃~70℃ (-40℉ ~158℉) Operating Humidity: 10%~90% non-condensing. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. So I have now bought the excellent Asus RT-N66U. The new BT Smart Hub isn’t your run-of-the-mill ISP router offering. Find ‘Manage your extras’ towards the bottom of the page. Flexible and affordable sim only deals with no contract. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. BT Sport; Mobile Plusnet Mobile; Sim only deals. 4. I'll swap it back later when the family are in bed and see if the safeguard settings work with my plusnet hub if not then I'll know it's not the BT hub that is the issue. Keith_Beddoe. . Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Low on minutes, data or texts? Just add one of our bolt-ons. Here’s how we can help. Here are some answers to help you. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. this Black Friday. this post relates to Parental Controls. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. 12. This will explain why the hub is losing the details you are putting in. My online account says it's activ. Existing customer with a BT Hub. The Account Holder needs to set up and maintain this service. In the BT Smart Controls App: Log in to the BT Smart Controls App Tap the Settings icon next to your camera Tap Settings Scroll down to Video Bit Rate Change to Low, Fair, or Good Please also ensure that your mobile device has granted the app permission to use mobile data. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. Assuming your region is correct select Next. You can get BT Parental Controls by accessing them through your My BT account. The Parental Controls are slightly different in that you need to click. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. (Make sure you’re connected to your home network. How to access the Smart Hub Manager. 3. 254 in a web browser to open BT Hub Manager. BT has launched BT Parental Controls to help protect children online, offering internet filters for. Got a bundle, like a BT Mini Hub or BT TV, too? Set up your Smart Hub first before setting up anything else. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads,. pausing the internet for your children during mealtimes or after bedtime). Follow these easy steps to set up BT Parental Controls to block YouTube:Hi, I've spent about 1. Bear in mind that if you have Digital Voice you will need to use the BT Smart Hub2. 168. . For example, you can control your children's internet use when you're not about. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. You should be able to do this with certain 3rd party routers however, but not on the Business. or call 150 from an EE device. Deco M9 Plus smart mesh WiFi system provides tri-band WiFi for homes up to 6500 sq. Your Hub will be called something like BTHub6-ABCD. You can also select Settings from your remote control, Home Menu or with voice control. Peel off and apply the pre-paid returns label on top of the original mailing bag label. Folks, Just joined BT and am disappointed by the Parental Controls. Pay nothing until Spring 2024. If I try to access a blocked website, I just get a 'Forbidden' message with no further options. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. 11078-BT - I'm assuming this is the latest since I got the SH2 2 weeks ago Hi, I'm so sorry your parental controls have stopped working. Full product description, technical specifications and customer reviews from BT Business Direct. Sites such as Google are defined as 'Search Engines' and are not blocked by BT Parental Controls. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. A site is being blocked incorrectly by BT Parental Controls. Parental control apps are no use what so ever. This may take several minutes. The parental controls set for your Broadband Backup may be different to those on your normal hub. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. Flexible and affordable sim only deals with no contract. We regularly release software upgrades for our Hubs. From the app, click Your products, scroll down, and select BT Parental controls. web browser will ask you if you want to activate any of your BT Extras, including BT Parental Controls. Once activated, you will then be able to change your filter level to. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. Open a new web browser on a device connected to your Hub and type 192. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and it's all working, but I can't seem to find any posts about parental controls. I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. Hi, Thanks for posting, and welcome to the community. Assemble the power plug (by sliding the two parts together), connect the power cable and switch on at the socket. ThanksBT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. All he needs to do is log onto the homehub and see a new connected device. To get the actual xbox console working with xbox live I had to change the DNS settings in the console to google DNS settings in the console settings. For business and public sector; For global business; Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. There doesn't seem to be any way to set parental controls at all. So, parental controls haven't worked since upgraded from copper to fibre and got a new Smart hub. Simply log into My BT and navigate to the ‘TV and Sport’ section under ‘Your products’. Type 192. . This is usually found in your mobile settings. (Image credit: BT) BT has announced a new free update, called Wi-Fi Controls, that allows. 5. I recently moved to a new hub (Smart Hub 2) & hoped that might help the situation, but it's still the same, al. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to websites. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. 4. BT’s parental controls offer tight restrictions on what your child can see online. The guarantee only applies when your Smart Hub 2. If you’ve lost the password. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. Re: Replacing Smart Hub 2 with an Asus router. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Help us improve our process for when you experience home Wi-Fi issues. Use your parental control PIN to control access to programmes with an age rating. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. ) (Make sure you’re connected to your home network. Got a bundle, like a BT Mini Hub or BT TV, too? Set up your Smart Hub first before setting up anything else. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. Low on minutes, data or texts? Just add one of our bolt-ons. Existing customer with a BT Hub. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. There are a range of filters to choose from to block content and usage. The default PIN is 1234. Plug one end of the ethernet cable into the yellow ethernet port in the back of the TV box. Follow these simple steps to permanently remove BT Parental Controls. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Content Lock settings let you set parental controls to help keep your family safe. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. When i log ontoHi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Welcome to BT TV Over the next few pages you’ll find everything you need to get your BT TV Box Pro up and running. It’s also important to consider installing anti-virus software and parental controls:BT Parental Controls allow parents to fixed filters on their home wi-fi network to manage what type in websites their children can access and minimise harm. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. These filters will. 1. I have done so a number of tim. Select your hub SSID, then Next. Email; Billing. Everything is going great but I can't set up BT Parental Controls or Web Protect. . Low on minutes, data or texts? Just add one of our bolt-ons. You can get BT Parental Controls by accessing them through your My BT account. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Broadband. Good Luck. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. It’s easy to set up and manage, but included features. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. For example, you can control your children's internet use when you're not about. 02. Everything is going great but I can't set up BT Parental Controls or Web Protect. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. Access control - Smart hub 2. 10-04-2021 3:27 PM. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. You’ll be asked if you want to Activate Parental Controls, select OK. BT Sport; Mobile Plusnet Mobile; Sim only deals.