Outlook keeps asking me to log onto "pop. To set up your email account on macOS or Windows, first download and install the Postbox desktop email app. I have changed my password as directed (Step 1), but Step 2 instructs me as follows: '1. 1) - mail is NOT accessible using Microsoft Outlook ( deleted, reinstalled, still fails), but it IS accessible using Apple mail. Id be grateful for any further adviceOnce you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. blueyonder. E mail Still not working in Email 13 minutes ago; email password in Email 45 minutes ago; NTL email still live - I cant access it or shut it down in Email 3 hours ago; 1 out of 5 emails not working in Email 4 hours ago; email account locked in Email 6 hours agoWe would like to show you a description here but the site won’t allow us. 2) Once you have pasted it into Word, replace Username with your full Virgin Media / Ntlworld email address , and Password with your current email account password. If you do want to let your client handle it you still really only need one outgoing SMTP entry no matter how many incoming you have. com" but try both options. I recently reset my computer and the auto login to my ntlworld. com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. Solved: I have a few . This may be someone else trying to break into your accounts. This does not alter the underlying VM email address, just the way you sign into the My VM account for the email address concerned and to VM webmail. Can’t access ntlworld email account in Email 8 hours ago; NTL WORLD ADDRESS LOCKED in Email 9 hours ago; Cannot access emails or login to Virginmedia. Sign into the account here:. I am sorry to hear about the issues you are having with the email account. com but we could still receive email. If you look in the top right hand corner of the email page you will see your email address, click on this and you will see "this account is managed by ntlworld. The domain name @email. This should happen 90 days after you close the associated Virgin Media broadband account. uk. Hi, long post sorry - really crazy I know. ntlworld. @Kateylady The terms and conditions of the VM broadband account specified that any email address provided through the account would be deleted 90 days after the account is closed. on 07-09-2023 16:04. It's a @ntlworld. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my. However, VM continues to support the existing email accounts of VM broadband customers. To access the email account using IMAP via an email app such as Outlook you now also have to generate a "Mail app" password to use instead or your webmail password. I would be more than happy to look into this for you. Joining in Options. com). Have now resolved the problem. net or virginmedia email accounts. However, we have been experiencing some issues generally with our email service, so it's possible that he has been unable to sign in due to this. . I tried to change the password on VM site but it says no username found. this is now left me in a vulnerable position where I’ve been hacked and compromised on certain. If you want to access the email account via an email client you need to follow the instructions to create an app password to use in the email client along with the Ntlworld email address concerned as. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. From a desktop or laptop device connected to the same Wi-Fi network as the iPhone open a Command Shell in Window or otherwise a Terminal. If you change the password for the account in My Virgin Media > Account settings > Account details you will not be able to use the new password to access the account via an email client. . Try that and see how it goes. com not the normal VM login (which the email button no longer works for and quick link has gone entirely), and each email account now needs its own. Yes, the warning message can be confusing. I have several email addresses linked to my master account, there used to be a way to see these in My Virgin Media but I cannot see them anymore. Log in to your Virgin Media Business Mobile Account. Sign into the account here:. CoenobyOptions. We normally access our emails via Windows Live Mail but have also. virginmedia. com email account in the "Password" field. virginmedia. Tuning in Options. Thank you for reaching out. Options. Working hard to help connect the nation, shop our offers and order online. My partner uses an ntlworld email address which has worked correctly for years on her iphone. virginmedia. ntlworld. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. Forgot email address?If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your. Forum Member. x. com settings. 6 - 6. Options. I went through the palaver of changing password etc and it came back with a completely different user name (e-mail address). - i dont need to do this. Having recently activated a Windows 10 update, I can no longer receive or send any emails using my, original, ntlworld. Anyway, since. Issue is: my (elderly) sister-in-law has had ntlworld email for many years, no problems. not my email account password. BT ID or Email address. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. Browse Virgin Media Virgin Media Community. It just stopped receiving emails on Friday and I’ve only just worked out that I can’t get in it at all and it appears to be gone. Click on the Login Button. com or blueyonder" etc. VM have recently changed the way you access VM Mail via third party apps such as Thunderbird. When I tried to send emails (they were still coming in at this point) I got the message SMTP connection to server smtp. Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. BT ID or Email address. If you click on "Learn more" you might find something useful there. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Virgin Media has apologised after an upgrade left some customers unable to access their email accounts – with a few saying they've been struggling to read their messages for over a week. When I retired I decided to move away from the (non VM) email address I had used for social and business contacts for many years. We are very sorry to hear you are experiencing issues accessing your email account, we will do all we can to help. Devin " I log into the rental property Virgin account using the @ntlworld. com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need. Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black. I received an email from Microsoft saying they don't have permission to get my NTL Email. 0 Kudos Reply. As many others have probably posted about, old ntlworld accounts are being deleted left right and centre. I would just make one other comment in addition to the password reset advice @Graham_A has offered. She has no recollection of what the password may be, unfortunately but wishes to keep on using the same email. My Virgin Media, making managing your account easier with all your information in one place. com secondary email,. Next to where you can see your email address, select Edit. In the next step, select the "Import emails from my other account (POP3)" option and click "Next". I'm very sorry for the issues you've been having with your email address. My main reason was that it was getting loads of spam and I wanted to start with a clean [email protected] secondary address I set up years ago but never used. Issue is now sorted. in Email Thursday; NTLWORLD unavailable on Outlook in Email a week agoCheck your email from anywhere in the world. If the situation is as set out in option 2) then deleting the Ntlworld account will solve the problem. com. It's absolutely free. Select Allow in the pop-up. This will take you to your Virgin Media web mail inbox. I was oblivious to the 90-day rule for keeping my email account running (which happened to be @NTLWorld rather than @VM) and in fact the account kept working for about 10 months until the end. 2) I'm unable to change the password to the ntlworld. emails coming in from others seem to be unaffected. com and password? So basically ALL three emails passwords can be used to log into my Virgin Mail 'control page', where i added to two extra email accounts and the 2 work, one does not?. I can send from the ntl account (set up outgoing with gmail as heard problems unless using it from home router) but I can't set up my ntl account at all for incoming. com emails aren't coming through on my samsung s20 phone. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). I type in the username and password but this request just keeps coming back. 18-01-2021. com. com login using a third party (Yahoo username (email address)). Ive been also having problems with ntl accounts. Posted November 01, 2022 - Updated November 20, 2023. My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. Forward emails to Gmail. Sorry to see you are unable to log into VM app. Virgin Media has gone down for hundreds of customers Credit: PA. Options. in. com email address with outlook is still not working. virginmedia. 2 weeks ago. If you find yourself unable to log into your email account,. blueyonder. So, i decided, after seeing a friends set up, to purchase Microsoft 365 in the hope that i could read my emails and create folders on either machine, and each would work together. CoenobySo, the issues are. Step 3: Enter your new email address and click Connect. A steady stream of over 800 reports were submitted to the website Downdetector since 08:00 BST Tuesday. Forgotten your login details? Keep me signed in. Login into your Virgin Mobile account and unleash your mobile’s full potential. We would like to show you a description here but the site won’t allow us. This is the message I get when trying to log into my ntlworld email account it’s been like that for nearly 4 weeks I can’t change anything in the email settings. This may help. sign in using your ntlworld. I've been in contact with VM customer services but. Networking and WiFi. 0 Kudos. I cannot seem to put in the correct password - it just isn’t accepting it and there is no way to reset password. Trying to download messages into Outlook has not worked since around the 17th of July. I can’t get into my ntlworld account. not my email account password. To do that sign into the My Virgin Media account that you used to change the password. . But my email address used to end in ntlworld. Go to My Virgin Media and select Sign in; Enter your My Virgin Media username; Enter your My Virgin Media password; Once you’ve signed in, head to Quick links at the bottom of. Provided you know the existing password you can to sign into the My Virgin. I have the same problem this morning. What’s. Thanks. i just want to access my original ntlworld email account via outlook. And I don’t get access to my emails anymore and most of them are. I had access to it on my phone via generating an - 5432083. Is there a way of getting a notification sound when an e mail arrives in the inbox. Verify the e-mail address in your account properties. Sign in to My Virgin Media using your current details. Now I'm totally locked out of my virgin ntlworld email account. com -u username:password. Please include a daytime phone number. Virgin Media is having issues with its email service, with thousands of customers unable to access their accounts. Email address. Reply. Thanks for that. 0 Kudos Reply. I believe that she needs a new/valid password linked to her ntlworld email address so. Joining in. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. Please enter your email. If you want to know more, the updated sections are 6. virgin. Incoming and outgoing servers have changed to virgin and look correct. If the issue still persist we suggest you to create a new user account and check: Refer to the steps below to create a new User Account: Go to Settings. Couldn't verify account. We couldn't reset your password. Did you get it sorted out or is it just the usual of having to wait until they have tweaked something? 0 Kudos. “No password provided for Ntlworld” go to nail settings and enter a PW. co. My email on iPhone 11 will send but not receive. " - using pop3. com Your Name: Joe Bloggs Email Address: [email protected] User Name: joe. Outlook and Outlook. Options. ntlworld. Options. There are different fixes to your problem, and here is a full list: Check internet connection. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. I cannot seem to put in the correct password - it just. So to be clear, you are a current VM broadband customer, you also have a valid my. VM say they have made that change to improve the security of VM email accounts. com. . I received the verification email on my new address and clicked on it. Mark as New; Bookmark this message; Subscribe to this message. @blueyonder. Majorly. Also, just to note. comblueyonder. 3) Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". Please enter the email address you used when opening a Virgin Media account, or the username you created when registering for My Virgin Media. com email account. Joining in. That will take you to the relevant "My Virgin Media" account for that email address. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. com. . The Virginmedia email system is clearly broken. com email has been hacked and I'm no longer with Virgin Media & can't login in Email Friday; Need help with VM email client, for Family emails, on Firefox. com. Suddenly it is telling me it needs verification for account. I'm sorry this is happening. I get - 5249413. System Posts: 2,096,970. This can and does affect all the domains listed above. Try signing into the My Virgin Media Account for that secondary email address by entering that ntlworld address and what you think its password is here. if you say yes, nothing happens and you have no way of by passing it, Either. The problems appear to have started shortly before 6pm last night, according to. co. BT. I have been able to log into my Virginmedia account and change my password, but the hacker still appears to be able to access this email address and move messages received from eBay to the deleted items folder. Those are classic signs that the email account is in the process of being deleted. Check email and password' This is happening in outlook on both my laptop and phone and I have not changed any settings. This worked and gave me a new auto generated password which works fine with my gmail email app. It's been over 24 hours now, but when I check. ntlworld. Issue is now sorted. Here is what some Virgin Media users who are unable to sign in to their email accounts have to say about the problem. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. com, @blueyonder. I can neither send or receive emails. Help > Create new Email address >. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. In the next step, select the “Import emails from my other account (POP3)” option and click “Next”. VM have changed the way you reset the password on secondary accounts. So i need someone to migrate just the email account to my new account. Step 4: On the next screen, select IMAP. It appears that after the latest iOS update, ntlworld. Coming back to the loop you are in. Password Show. Then navigate to the "Account details" page by clicking on the " Update settings " tab and then you'll see the "Account details" tab. I used to be able to access my ntlworld email by logging in through the mail2. BUT when i login as my parents virgin account (the original home address prior to me moving to a new house/new account) I can access my. VM say they have made that change to improve the security of VM email accounts. I've tried auto and manual set-up but get the message as follows. We would like to show you a description here but the site won’t allow us. To access your. iphone (iOS 16. Message says NTL World settings out of date, I dont have virgin account anymore therefore cannot change password, this is an email account I have used for many years from day one, accepted loss of emails after 90 days when no longer virgin customer but have continued to use this email address. Further more if you want to access the email address via a third party email app on a PC or mobile device then an app password has to be generated via the relevant My VM account. thanks in advanceRecovering NTLWorld account. Finally, choose the destination path where you need to save downloaded data and click on Backup button. Access your bills, diagnose faults and manage your package. Have now resolved the problem. iPhone Mail App no longer shows which email address an email is sent to on some emails. The VM Forum Team should be able to assist with getting it fully deleted when they reach this thread. 3) Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt app. SpeedI’m having exactly the same trouble, spent hours on the phone trying to get it sorted, just keeps saying password wrong even though your customer service team have apparently changed the password for me, stopped working on iPhone,iPad and my work android phone. Enter the password to your ntlworld. Create a password that's a brand new and secure and has never been used on this account before. Sign into your Gmail account. Email us at consumer. Incoming Server: pop. all my folders have disappeared. Hi, just setting up new phone and can't remember my ntlworld email password. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. - 5398523Solved: I have a secondary email account set up that is an old ntlworld email. The operator’s official fault. co. If you have your Ntlworld email accounts set to use the old smtp. It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. Select Account settings. virginmedia. com My ntlworld. It just keeps asking me to enter username and password, then when I provide the correct info, it pops back up again. All Rights ReservedVirgin Media Email - How to manage my email accountMy NTLWORLD email address wont recieve emails suddenly. When you reset a VM email password that password now only allows you to access the relevant Webmail account. Networking and WiFi. My old ntlworld. I will send you a PM so that we can look into this further and see if we can get this resolved. com email altogether (its getting a lot of spam an I dont use it for anything. I wonder if this is the problem? please can you help me to secure my email. On the right side select other users. " - using pop3. That's right, the Ntlworld link through the VirginMedia website is being tempermental and hasn't been letting quite a few customers log into their email account. Kind regards, Chris. Go to Family & other users. Dialled in Options. Sorry. My 93 year old father in law has an active email address ****@ntlworld. Networking and WiFi. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. 5 Setup: Four e-mail accounts, three are IMAP and one is OWA based. All Rights ReservedReset your password. BT ID or Email address. When I originally set up with Virgin, the account was in my name. When i try and use my iPhone to access virgin mail, via web mail, it gives a pop up , do you wish to download appsuite. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. All ntlworld references should now be changed to virginmedia. Sign in Not signed up yet? Register for My Virgin Media here. Then click on the " Account settings " tab and then the " Account details " tab. com. My mother is a VM customer with an Ntlworld email address. BT. . It is an ntlworld account which I have had for years and am missing out on my emails. That change means that when you reset a VM email password you now have to generate an app specific password to use instead or your webmail password when accessing that email address via any third party email apps or clients on all your devices. How to manage my email account | Virgin Media HelpTake us with you in four easy steps. The immediate answer to that is if that email account is not linked to a live Virgin Media broadband account you. on 05-08-2023 09:08. So go to My Virgin Media and sign in with the ntlworld email address that you want to change the password for. com email address for years. The programme begins downloading NTLWorld emails to the specified location. Is there a way to reset this? I'm still using this email and it has been working without an issue. Similar to alot of previous posts I have seen, my old ntlworld email account has been hacked. Office 365 is now asking her for a subscription and has locked her out until she pays. Logged out of ntlworld accont. com e mail address. Thanks. com. Enter the 6-digit Apple Verification code sent to your Apple device. Then I noticed the hacker was still there, all my emails were being forwarded to them. COM emails in Email Friday; NTL world email address not working in Email FridayJust make sure you change it to an email address personal to you, and not an email address that belongs to someone else. My ntlworld account password has now been changed by the hacker so I am locked out of the account and can't change the password. Change the password to something you have never used before and leave it 20 minutes before trying to log into the email account to give time for the update to propagate round all the VM email servers. When you reset a VM email password that password now only allows you to access the relevant Webmail account. So that part should now say something like " youremailaddy@ntlworld. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. I have returned home, and i was able to send them first time! I was at my girlfriends over the weekend, so maybe it is her Router that is blocking the connection to the Servers. I am receiving Ntlworld email (IMAP) on my desktop in Thunderbird but not in either of my two android devices (O2, Gmail app, IMAP) since August 4th 2023. . The Virgin Media help instructions said I had to create another email account on a non virgin platform so I did, on Gmail. That’s why, if you use an email address that ends in @virginmedia. When I try to log in it comes back with unable to authorise change password, tried that same result. I keep - 5370597. Choose Saving option like Email Application/File Format. My Ntlworld email is still in use and they have the password to the account, I haven't been customers of VM for a few years, but my ntlworld email account wasn't deleted/deactivated. Since 16th June email dried up, nothing since. in Email an hour ago; Need to choose 3rd party email address to login in Email 8 hours ago; ntlworld. Next, from the File menu select New > Mail Account, then enter the email settings outlined below. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. 3. Mailbird might be able to detect server settings for Ntlworld. com account has suddenly stopped working. On Friday at approx 2:30 it stopped working, - 5259882. Forum Member. DevinMigrating @ntlworld. Your username is usually "John Smith" rather than "johnsmith@ntlworld. A few weeks ago, I could only access my emails by going through 'onedrive' and then clicking on 'outlook'. " " I log into the rental property Virgin account using the @ntlworld. com email address in the window that opens, and click on the “Next” button. If you're looking to access your TV, broadband and phone account including your email, sign in here. Click on the Login Button. Fast forward to today, we rang VM and got the password changed, can log in fine to the website and even webmail, but I'm struggling to. i put this password in years ago, anyway it won't let me reset the password. Enter the password for your Apple account and then select the arrow. Then unfortunately your ntl email account has finally been closed, as VM only supports email for broadband customers. Steps to Backup Virgin Media Webmail Emails. In the meantime, I would recommend that the account holder of the upgraded phones you're referring to make contact with the Virgin Mobile team on 0345 6000 789 (or 789 from a Virgin Mobile handset). Did you get it sorted out or is it just the usual of having to wait until they have tweaked something? 0 Kudos. com email address. com email address with outlook is still not - 5348769 Browse Virgin Media Virgin Media Community To confirm I log into my virgin media account with my yahoo email address. It is important that you: Do a full virus scan on your device with up-to-date anti-virus software;Deleted ntlworld email account still live in Email 2 weeks ago; ntlworld. 2) - mail is accessible using Apple mail. SpeedGo to our Sign in. If its linked to your current active account we should be able to re set this for you. . @virgin. My old ntlworld account has been hacked. Incoming Server - IMAP. Go to My Virgin Media and select Sign in; Enter your My Virgin Media username; Enter your My Virgin Media password; Once you’ve signed in, head to Quick links at the bottom of the page and select Virgin Media Mail. If you want to access the email account via an email client you need to follow the instructions to create an app password to use in the email client along with the Ntlworld email address concerned as. Working fine here too. Working fine here. My wife is having trouble signing into her ntlworld email account, a message saying the email or password are incorrect, the. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. Dad has no idea what his password is! On the View tab, select View settings. Forgotten your login details? Keep me signed in.